Maitre D Job at The Mermaid Holding Co., New York, NY

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  • The Mermaid Holding Co.
  • New York, NY

Job Description

The Mermaid Inn and Mermaid Oyster Bar Company is looking for an experienced Maitre D to join our team.
Responsibilities include
  • Welcoming guests upon their arrival and escorting them to their tables
  • Managing the reservations book to maximize potential
  • Managing reservations and handling any special requests or dietary needs of the guests
  • Supervising the service team to ensure excellent service and customer satisfaction
  • Training new staff members about service standards, menu items, and wine pairings
  • Resolving any customer complaints or issues in a professional manner
  • Coordinating with the kitchen staff to ensure timely delivery of orders
  • Maintaining the cleanliness and hygiene standards of the dining area
  • Providing guests with information about the menu, answering their questions, and offering recommendations
  • Uphold company standards of hospitality at all times
Experience with Opentable and Resy required. Only resumes with strong Maitre D experience will be considered.

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