Job Description
What You’ll Do
Do you want to be a Trusted Advisor that is an advocate for your customers? You will look to develop the technical relationship with your customers every single day. Do you love technology? Then working as a Solutions Engineer at Cisco will be like a kid in a candy store. Come be a Collaborator, a Consultant and a Visionary. You can be the Superhero that helps fix stuff!
Who You’ll Work With
Our Global Enterprise Segment desires to bring onboard a passionate Solutions Engineer (SE), that will be working as a trusted advisor and partner to top Enterprise Organizations.
- You will partner with our Account Executives in a pre-sales technical role, showcasing Cisco product solutions-setting up demonstrations and explaining features and benefits to customers-and designing and configuring products to meet specific customer needs
- You will be an integral member of the team, working towards our common goals and demonstrating the business value of Cisco Services, Solutions, and Architectures by aligning opportunities with customer challenges and priorities. The end result is ensuring that this Cisco architectural vision addresses the desired new outcomes and capabilities that the customers need to support their business
- You will gain access to the palette of Cisco technologies and applications in a variety of vertical markets including Retail, Transportation, Manufacturing, and Oil & Gas
- You will collaborate with the Account Manager to recommend and lead solution development, including demonstrating replicable architectures and researching customized solutions. You will provide an architectural perspective across the Cisco product portfolio and can use your technical specialization for specific opportunities.
- You will act in an increasingly consultative fashion and looked to as a guide, or trusted technical adviser, in your field by the account team and customers
- You will keep up-to-date on relevant competitors’ solutions, products and services
- You will assist with the development of formal sales plans and proposals for assigned opportunities
Who You Are
- You will provide a consultative relationship with the customer and collaborate with Product teams to develop customer focused architectures driving industry-wide innovation
- You will lead the architectural sales motion associated with Cisco's technology strategy in alignment with key business drivers and market issues for individual customers
- You will demonstrate business relevance to executive stakeholders
- You will identify top opportunities and design top-down future state architectures and associated Cisco technical strategy
- You will build creative architectural solutions to take on customer business problems
- You will deliver and/or support delivery of technical presentations to customers, as well as deliver architecture selling concept and methodology to customers
- You are passionate about the customer experience and excited about new technology
- You are a true teammate and love to learn
- You have a knowledge of baseline SE/SA skills and in-depth knowledge in at least one adjacent technology including Data Center, Collaboration, Security or Route/Switch/Wireless
- You have knowledge of relevant solutions sets, product line specifications, performance criteria and applications
- You have the understanding and conversant about company, competitors, technologies, solutions, product strengths, weaknesses, opportunities and threats
- Deep understanding of the customer business model and common financial challenges; ability to frame Cisco offerings in terms of business drivers
- Advanced understanding of Cisco vision and technology; articulate the vision from the customer perspective
- Excellent technical consulting skills, including the ability to define trade-offs, ask probing questions and incorporate Cisco solutions into a broader technology environment
- You will share information about common replicable architectures that are most appropriate for assigned customers.
Minimum Qualifications
- 7+ years of networking/telecommunications/datacenter industry related experience as well as Cisco product experience or relevant experience in key competitor offerings in technology area.
- Pre-Sales experience required.
- Excellent written and verbal communication, listening, and strong presentation skills.
- Ability to work effectively and contribute as a team member.
- Strong problem-solving skills: ability to assess a problem and plan an effective course of action.
Preferred Qualifications
- BS/BA (EE/CS) or equivalent experience
- CCNP, CCDP or similar vendor Certification required
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