Job Description

The Opportunity:
Responsible for serving food and beverages at company events to all Guests in an efficient, courteous, and professional
manner in accordance with Grand Casino’s service standards in a non-cash handling function.

What You Get to Do:

• Responsible for prompt, efficient, and courteous service of food and beverages to Guests in accordance with venue standards.
• Performs necessary tasks to service Guests, i.e., taking and filling all drink orders and assisting in maintaining dining
• area in a clean and neat manner.
• Responsible for cleaning all tables, resetting them for new seating; ensuring tables are set in accordance with venue standards.
• Responsible for knowing event menus and offerings and applying that knowledge with suggestive selling techniques to enhance the Guest-dining experience.
• Responsible for restocking stations with glassware, silverware, beverages, napkins, and any other items needed for service.
• Responsible for the Guest's needs on a continual basis ensuring all requests will be promptly fulfilled.
• Participates as a team member with Grand Casino Associates in producing a smoothly and efficiently run operation that meets the highest standards of Guest service.
• Assist other personnel with maintenance (side work, opening/closing duties) as necessary.
• Responsible for always maintaining a clean and sanitary area in full accordance with established health regulations.
• Knowledge of the Dram Shop Act and the Server's responsibilities and rights under it.
• Other duties as requested.

What We Look for in a Person:

• Serves and develops others by building relationships.
• Fosters an inclusive workplace where inclusion and individual differences are valued.
• Collaborates across boundaries to achieve common goals.
• Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
• Sets direction and influences others to translate vision into action.
• Demonstrates drive for continued personal and professional growth.

What We Offer You:

• We have a fun, energetic personality and are adventurous, creative, and open-minded.
• We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty)
• Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making, and engagement across all levels of the organization.
• We are a career accelerant, which means developing our Associates is one of our main priorities.
• We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
• A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.

What Qualifies You:

• Server experience of one (1) year preferred.
• Alcohol Awareness Training is required within two (2) months and will be provided as needed.
• Must be able to secure a license from the Gaming Regulatory Authority.
• Responsible for following all relevant Detailed Gaming Regulations (DGRs).
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Physical Needs:

• Talk and hear; ability to communicate effectively.
• See and adjust focus to include close, distance, depth, and peripheral vision.
• Stand, walk, run, sit, (up to 8 hours) balance, stoop, kneel, climb, crouch, and/or crawl.
• Handle objects, tools, and controls; reach with arms and hands.
• Be able to lift and carry objects up to twenty-five (25) lbs.

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