Job Description
Do you have a passion for helping others and strong communication skills, especially in Spanish and English? Are you looking for a rewarding career where you can make a real difference in students' lives? This could be the perfect opportunity for you! We're seeking a dedicated and empathetic Bilingual Counselor/Student Advocate to join our team. If you're a problem-solver with a strong work ethic and a desire to empower students on their financial journey, we encourage you to apply!
What You'll Do:
As a Bilingual Counselor/Student Advocate, you'll provide free and essential support to current and former students regarding their student loans. You'll communicate with them via phone, email, and webchat, guiding them through available options and resources. Your ability to clearly explain complex information in both English and Spanish will be crucial to their understanding and success.
What We Offer:
A Supportive Environment: We'll provide you with the tools and resources you need to succeed, including comprehensive training and ongoing support. We also conduct annual performance reviews and offer opportunities for salary increases.
Professional Growth: We're committed to your professional development and offer opportunities for career advancement.
Work-Life Balance: Enjoy a fun, casual work environment that values your well-being and promotes a healthy work-life balance.
Hybrid Work Schedule: You'll have the potential to work a hybrid schedule, combining work from home and in our office.
Competitive Compensation: Earn a competitive annual salary.
Excellent Benefits: We offer a comprehensive benefits package including medical, dental, vision, and life insurance, plus two retirement plans with a generous 100% 401(k) match!
Educational Opportunities: We believe in investing in our employees' education and offer tuition reimbursement of up to $5,250 per calendar year.
Generous Time Off: Enjoy ten paid holidays, one floating holiday, and a paid Christmas week shutdown, in addition to 12 vacation days and 10 sick days annually.
Available Hours:
Full-time, Monday-Friday, 10:00 AM - 7:00 PM.
What You'll Need:
Excellent problem-solving and listening skills.
Superior communication skills in both English and Spanish.
A strong work ethic, integrity, and a drive to succeed.
Attention to detail.
A stable work history.
A high school diploma or GED equivalent is required. An associate's degree or equivalent from a two-year college or technical school is preferred, or one year of relevant experience and/or training, or an equivalent combination of education and experience.
Must reside within a reasonable driving distance of our office location in Lincoln, NE.
Successful completion of a background investigation is required.
Who We Are:
We are a private, non-profit organization dedicated to empowering students for a lifetime of financial success. We provide resources and guidance to help students navigate the complexities of financing their education, from planning to repayment. We are an Equal Opportunity Employer and take affirmative action to ensure equal employment opportunities for all qualified applicants without regard to race, color, religion, age, marital status, national origin, ancestry, sex, gender identity or expression, intellectual disability, mental disability, or physical disability.
Ready to make a real difference in students' lives? Apply today! Submit your resume and cover letter. We look forward to hearing from you!
Employment Type: Full-Time
Salary: $ 18.00 Per Hour
Job Tags
Hourly pay, Holiday work, Full time, Casual work, Remote job, Home office, Monday to Friday,